Web analytics
Discussion of how data warehousing and analytic technologies are applied to clickstream analysis and other web analytics challenges. Related subjects include:
- The use of analytic technologies for logfile analysis
- (in Text Technologies) Online marketing
Entity-centric event series analytics
Much of modern analytic technology deals with what might be called an entity-centric sequence of events. For example:
- You receive and open various emails.
- You click on and look at various web sites and pages.
- Specific elements are displayed on those pages.
- You study various products, and even buy some.
Analytic questions are asked along the lines “Which sequences of events are most productive in terms of leading to the events we really desire?”, such as product sales. Another major area is sessionization, along with data preparation tasks that boil down to arranging data into meaningful event sequences in the first place.
A number of my clients are focused on such scenarios, including WibiData, Teradata Aster (e.g. via nPath), Platfora (in the imminent Platfora 3), and others. And so I get involved in naming exercises. The term entity-centric came along a while ago, because “user-centric” is too limiting. (E.g., the data may not be about a person, but rather specifically about the actions taken on her mobile device.) Now I’m adding the term event series to cover the whole scenario, rather than the “event sequence(s)” I might appear to have been hinting at above.
I decided on “event series” earlier this week, after noting that: Read more
Hortonworks business notes
Hortonworks did a business-oriented round of outreach, talking with at least Derrick Harris and me. Notes from my call — for which Rob Bearden didn’t bother showing up — include, in no particular order:
- Hortonworks denies advanced acquisition discussions with either Microsoft and Intel. Of course, that doesn’t exactly contradict the widespread story of Intel having made an acquisition offer. Edit: I have subsequently heard, very credibly, that the denial was untrue.
- As vendors usually do, Hortonworks denies the extreme forms of Cloudera’s suggestion that Hortonworks competitive wins relate to price slashing. But Hortonworks does believe that its license fees often wind up being lower than Cloudera’s, due especially to Hortonworks offering few extra-charge items than Cloudera.
- Hortonworks used a figure of ~75 subscription customers. Edit: That figure turns out in retrospect to have been inflated. This does not include OEM sales through, for example, Teradata, Microsoft Azure, or Rackspace. However, that does include …
- … a small number of installations hosted in the cloud — e.g. ~2 on Amazon Web Services — or otherwise remotely. Also, testing in the cloud seems to be fairly frequent, and the cloud can also be a source of data ingested into Hadoop.
- Since Hortonworks a couple of times made it seem that Rackspace was an important partner, behind only Teradata and Microsoft, I finally asked why. Answers boiled down to a Rackspace Hadoop-as-a-service offering, plus joint work to improve Hadoop-on-OpenStack.
- Other Hortonworks reseller partners seem more important in terms of helping customers consume HDP (Hortonworks Data Platform), rather than for actually doing Hortonworks’ selling for it. (This is unsurprising — channel sales rarely are a path to success for a product that is also appropriately sold by a direct force.)
- Hortonworks listed its major industry sectors as:
- Web and retailing, which it identifies as one thing.
- Media.
- Telecommunications.
- Health care (various subsectors).
- Financial services, which it called “competitive” in the kind of tone that usually signifies “we lose a lot more than we win, and would love to change that”.
In Hortonworks’ view, Hadoop adopters typically start with a specific use case around a new type of data, such as clickstream, sensor, server log, geolocation, or social. Read more
Aerospike 3
My clients at Aerospike are coming out with their Version 3, and as several of my clients do, have encouraged me to front-run what otherwise would be the Monday embargo.
I encourage such behavior with arguments including:
- “Nobody else is going to write in such technical detail anyway, so they won’t mind.”
- “I’ve done this before. Other writers haven’t complained.”
- “In fact, some other writers like having me go first, so that they can learn from and/or point to what I say.”
- “Hey, I don’t ask for much in the way of exclusives, but I’d be pleased if you threw me this bone.”
Aerospike 2’s value proposition, let us recall, was:
… performance, consistent performance, and uninterrupted operations …
- Aerospike’s consistent performance claims are along the lines of sub-millisecond latency, with 99.9% of responses being within 5 milliseconds, and even a node outage only borking performance for some 10s of milliseconds.
- Uninterrupted operation is a core Aerospike design goal, and the company says that to date, no Aerospike production cluster has ever gone down.
The major support for such claims is Aerospike’s success in selling to the digital advertising market, which is probably second only to high-frequency trading in its low-latency demands. For example, Aerospike’s CMO Monica Pal sent along a link to what apparently is:
- a video by a customer named Brightroll …
- … who enjoy SLAs (Service Level Agreements) such as those cited above (they actually mentioned five 9s)* …
- … at peak loads of 10-12 million requests/minute.
| Categories: Aerospike, Market share and customer counts, Memory-centric data management, NoSQL, Pricing, Web analytics | 3 Comments |
Data model churn
Perhaps we should remind ourselves of the many ways data models can be caused to churn. Here are some examples that are top-of-mind for me. They do overlap a lot — and the whole discussion overlaps with my post about schema complexity last January, and more generally with what I’ve written about dynamic schemas for the past several years..
Just to confuse things further — some of these examples show the importance of RDBMS, while others highlight the relational model’s limitations.
The old standbys
Product and service changes. Simple changes to your product line many not require any changes to the databases recording their production and sale. More complex product changes, however, probably will.
A big help in MCI’s rise in the 1980s was its new Friends and Family service offering. AT&T couldn’t respond quickly, because it couldn’t get the programming done, where by “programming” I mainly mean database integration and design. If all that was before your time, this link seems like a fairly contemporaneous case study.
Organizational changes. A common source of hassle, especially around databases that support business intelligence or planning/budgeting, is organizational change. Kalido’s whole business was based on accommodating that, last I checked, as were a lot of BI consultants’. Read more
| Categories: Data warehousing, Derived data, Kalido, Log analysis, Software as a Service (SaaS), Specific users, Text, Web analytics | 3 Comments |
Where things stand in US government surveillance
Edit: Please see the comment thread below for updates. Please also see a follow-on post about how the surveillance data is actually used.
US government surveillance has exploded into public consciousness since last Thursday. With one major exception, the news has just confirmed what was already thought or known. So where do we stand?
My views about domestic data collection start:
- I’ve long believed that the Feds — specifically the NSA (National Security Agency) — are storing metadata/traffic data on every telephone call and email in the US. The recent news, for example Senator Feinstein’s responses to the Verizon disclosure, just confirms it. That the Feds sometimes claim this has to be “foreign” data or they won’t look at it hardly undermines my opinion.
- Even private enterprises can more or less straightforwardly buy information about every credit card purchase we make. So of course the Feds can get that as well, as the Wall Street Journal seems to have noticed. More generally, I’d assume the Feds have all the financial data they want, via the IRS if nothing else.
- Similarly, many kinds of social media postings are aggregated for anybody to purchase, or can be scraped by anybody who invests in the equipment and bandwidth. Attensity’s service is just one example.
- I’m guessing that web use data (http requests, search terms, etc.) is not yet routinely harvested by the US government.* Ditto deanonymization of same. I guess that way basically because I’ve heard few rumblings to the contrary. Further, the consumer psychographic profiles that are so valuable to online retailers might be of little help to national security analysts anyway.
- Video surveillance seems likely to grow, from fixed cameras perhaps to drones; note for example the various officials who called for more public cameras after that Boston Marathon bombing. But for the present discussion, that’s of lesser concern to me, simply because it’s done less secretively than other kinds of surveillance. If there’s a camera that can see us, often we can see it too.
*Recall that these comments are US-specific. Data retention legislation has been proposed or passed in multiple countries to require recording of, among other things, all URL requests, with the stated goal of fighting either digital piracy or child pornography.
As for foreign data: Read more
| Categories: Hadoop, HP and Neoview, Petabyte-scale data management, Pricing, Surveillance and privacy, Telecommunications, Text, Vertica Systems, Web analytics | 10 Comments |
Analytic application themes
I talk with a lot of companies, and repeatedly hear some of the same application themes. This post is my attempt to collect some of those ideas in one place.
1. So far, the buzzword of the year is “real-time analytics”, generally with “operational” or “big data” included as well. I hear variants of that positioning from NewSQL vendors (e.g. MemSQL), NoSQL vendors (e.g. AeroSpike), BI stack vendors (e.g. Platfora), application-stack vendors (e.g. WibiData), log analysis vendors (led by Splunk), data management vendors (e.g. Cloudera), and of course the CEP industry.
Yeah, yeah, I know — not all the named companies are in exactly the right market category. But that’s hard to avoid.
Why this gold rush? On the demand side, there’s a real or imagined need for speed. On the supply side, I’d say:
- There are vast numbers of companies offering data-management-related technology. They need ways to differentiate.
- Doing analytics at short-request speeds is an obvious data-management-related challenge, and not yet comprehensively addressed.
2. More generally, most of the applications I hear about are analytic, or have a strong analytic aspect. The three biggest areas — and these overlap — are:
- Customer interaction
- Network and sensor monitoring
- Game and mobile application back-ends
Also arising fairly frequently are:
- Algorithmic trading
- Anti-fraud
- Risk measurement
- Law enforcement/national security
- Healthcare
- Stakeholder-facing analytics
I’m hearing less about quality, defect tracking, and equipment maintenance than I used to, but those application areas have anyway been ebbing and flowing for decades.
Attack of the Frankenschemas
In typical debates, the extremists on both sides are wrong. “SQL vs. NoSQL” is an example of that rule. For many traditional categories of database or application, it is reasonable to say:
- Relational databases are usually still a good default assumption …
- … but increasingly often, the default should be overridden with a more useful alternative.
Reasons to abandon SQL in any given area usually start:
- Creating a traditional relational schema is possible …
- … but it’s tedious or difficult …
- … especially since schema design is supposed to be done before you start coding.
Some would further say that NoSQL is cheaper, scales better, is cooler or whatever, but given the range of NewSQL alternatives, those claims are often overstated.
Sectors where these reasons kick in include but are not limited to: Read more
| Categories: Health care, Investment research and trading, Log analysis, NewSQL, NoSQL, Web analytics | 8 Comments |
B2C internet software
I recently opined that, especially for cutting-edge internet businesses, analytic applications were not a realistic option; rather, analytic application subsystems are the most you can currently expect. Erin Griffith further observed that the problem isn’t just confined to analytics:
“We didn’t need 90 percent of the stuff they were offering, and when we told them what we did need — integration with social, curation tools, individual boutiques and analytics — they had nothing”
… a suitable solution to merge his editorial staff’s output with his separate site for selling tickets to events and goods … was not available, so had to build his own hybrid publishing and commerce platform. Likewise, Birchbox had to build a custom backend so that it could include videos and editorial content alongside its e-commerce site.
… it’s DIY or die.
With that as background, let’s consider why building business-to-consumer internet software is so complicated.
I’d suggest that a consumer website starts with four major conceptual parts: Read more
| Categories: Structured documents, Text, Web analytics | Leave a Comment |
Notes on Hadoop adoption and trends
With Strata/Hadoop World being next week, there is much Hadoop discussion. One theme of the season is BI over Hadoop. I have at least 5 clients claiming they’re uniquely positioned to support that (most of whom partner with a 6th client, Tableau); the first 2 whose offerings I’ve actually written about are Teradata Aster and Hadapt. More generally, I’m hearing “Using Hadoop is hard; we’re here to make it easier for you.”
If enterprises aren’t yet happily running business intelligence against Hadoop, what are they doing with it instead? I took the opportunity to ask Cloudera, whose answers didn’t contradict anything I’m hearing elsewhere. As Cloudera tells it (approximately — this part of the conversation* was rushed): Read more
Notes on Datameer
In a short October, 2011 post about Datameer, I wrote:
Datameer is designed to let you do simple stuff on large amounts of data, where “large amounts of data” typically means data in Hadoop, and “simple stuff” includes basic versions of a spreadsheet, of BI, and of EtL (Extract/Transform/Load, without much in the way of T).
That’s all still mainly true, although with the recent Datameer 2.0:
- You can run Datameer and the underlying Hadoop on a desktop or workgroup group.
- There are some infographics pretty-picture-drawing capabilities, which will surely delight those who like vector-based HTML 5 pictures of coffee cups, saucers and macaroons.
- No doubt Datameer has been generally enhanced on multiple fronts.
In essence, Datameer has two positionings.
- One is “OK, you’ve got Hadoop — now wouldn’t you like to do something useful with it?” That can include both business intelligence and ETL.
- Beyond that, Datameer founder/CEO Stefan Groschupf’s core argument is that schema-on-read is really, really useful, even at the cost of absorbing a potentially large performance hit. In other words, he’s making a case for a form of non-relational BI.