Business intelligence

Analysis of companies, products, and user strategies in the area of business intelligence. Related subjects include:

June 30, 2017

Analytics on the edge?

There’s a theory going around to the effect that:

There’s enough truth to all that to make it worth discussing. But the strong forms of the claims seem overblown.

1. This story doesn’t even make sense except for certain new classes of application. Traditional business applications run all over the world, in dedicated or SaaSy modes as the case may be. E-commerce is huge. So is content delivery. Architectures for all those things will continue to evolve, but what we have now basically works.

2. When it comes to real-world appliances, this story is partially accurate. An automobile is a rolling network of custom Linux systems, each running hand-crafted real-time apps, a few of which also have minor requirements for remote connectivity. That’s OK as far as it goes, but there could be better support for real-time operational analytics. If something as flexible as Spark were capable of unattended operation, I think many engineers of real-world appliances would find great ways to use it.

3. There’s a case to be made for something better yet. I think the argument is premature, but it’s worth at least a little consideration.  Read more

June 14, 2017

The data security mess

A large fraction of my briefings this year have included a focus on data security. This is the first year in the past 35 that that’s been true.* I believe that reasons for this trend include:

*Not really an exception: I did once make it a project to learn about classic network security, including firewall appliances and so on.

Certain security requirements, desires or features keep coming up. These include (and as in many of my lists, these overlap):

More specific or extreme requirements include:  Read more

April 17, 2017

Interana

Interana has an interesting story, in technology and business model alike. For starters:

And to be clear — if we leave aside any questions of marketing-name sizzle, this really is business intelligence. The closest Interana comes to helping with predictive modeling is giving its ad-hoc users inspiration as to where they should focus their modeling attention.

Interana also has an interesting twist in its business model, which I hope can be used successfully by other enterprise software startups as well. Read more

April 13, 2017

Analyzing the right data

0. A huge fraction of what’s important in analytics amounts to making sure that you are analyzing the right data. To a large extent, “the right data” means “the right subset of your data”.

1. In line with that theme:

2. Business intelligence interfaces today don’t look that different from what we had in the 1980s or 1990s. The biggest visible* changes, in my opinion, have been in the realm of better drilldown, ala QlikView and then Tableau. Drilldown, of course, is the main UI for business analysts and end users to subset data themselves.

*I used the word “visible” on purpose. The advances at the back end have been enormous, and much of that redounds to the benefit of BI.

3. I wrote 2 1/2 years ago that sophisticated predictive modeling commonly fit the template:

That continues to be tough work. Attempts to productize shortcuts have not caught fire.

Read more

March 26, 2017

Monitoring

A huge fraction of analytics is about monitoring. People rarely want to frame things in those terms; evidently they think “monitoring” sounds boring or uncool. One cost of that silence is that it’s hard to get good discussions going about how monitoring should be done. But I’m going to try anyway, yet again. :)

Business intelligence is largely about monitoring, and the same was true of predecessor technologies such as green paper reports or even pre-computer techniques. Two of the top uses of reporting technology can be squarely described as monitoring, namely:

Yes, monitoring-oriented BI needs investigative drilldown, or else it can be rather lame. Yes, purely investigative BI is very important too. But monitoring is still the heart of most BI desktop installations.

Predictive modeling is often about monitoring too. It is common to use statistics or machine learning to help you detect and diagnose problems, and many such applications have a strong monitoring element.

I.e., you’re predicting trouble before it happens, when there’s still time to head it off.

As for incident response, in areas such as security — any incident you respond to has to be noticed first Often, it’s noticed through analytic monitoring.

Hopefully, that’s enough of a reminder to establish the great importance of analytics-based monitoring. So how can the practice be improved? At least three ways come to mind, and only one of those three is getting enough current attention.

Read more

March 12, 2017

Introduction to SequoiaDB and SequoiaCM

For starters, let me say:

Also:

Unfortunately, SequoiaDB has not captured a lot of detailed information about unpaid open source production usage.

Read more

February 28, 2017

Coordination, the underused “C” word

I’d like to argue that a single frame can be used to view a lot of the issues that we think about. Specifically, I’m referring to coordination, which I think is a clearer way of characterizing much of what we commonly call communication or collaboration.

It’s easy to argue that computing, to an overwhelming extent, is really about communication. Most obviously:

Indeed, it’s reasonable to claim:

A little less obvious is the much of this communication could be alternatively described as coordination. Some communication has pure consumer value, such as when we talk/email/Facebook/Snapchat/FaceTime with loved ones. But much of the rest is for the purpose of coordinating business or technical processes.

Among the technical categories that boil down to coordination are:

That’s a lot of the value in “platform” IT right there.  Read more

October 21, 2016

Rapid analytics

“Real-time” technology excites people, and has for decades. Yet the actual, useful technology to meet “real-time” requirements remains immature, especially in cases which call for rapid human decision-making. Here are some notes on that conundrum.

1. I recently posted that “real-time” is getting real. But there are multiple technology challenges involved, including:

2. In early 2011, I coined the phrase investigative analytics, about which I said three main things: Read more

October 10, 2016

Notes on anomaly management

Then felt I like some watcher of the skies
When a new planet swims into his ken

— John Keats, “On First Looking Into Chapman’s Homer”

1. In June I wrote about why anomaly management is hard. Well, not only is it hard to do; it’s hard to talk about as well. One reason, I think, is that it’s hard to define what an anomaly is. And that’s a structural problem, not just a semantic one — if something is well enough understood to be easily described, then how much of an anomaly is it after all?

Artificial intelligence is famously hard to define for similar reasons.

“Anomaly management” and similar terms are not yet in the software marketing mainstream, and may never be. But naming aside, the actual subject matter is important.

2. Anomaly analysis is clearly at the heart of several sectors, including:

Each of those areas features one or both of the frameworks:

So if you want to identify, understand, avert and/or remediate bad stuff, data anomalies are the first place to look.

3. The “insights” promised by many analytics vendors — especially those who sell to marketing departments — are also often heralded by anomalies. Already in the 1970s, Walmart observed that red clothing sold particularly well in Omaha, while orange flew off the shelves in Syracuse. And so, in large college towns, they stocked their stores to the gills with clothing in the colors of the local football team. They also noticed that fancy dresses for little girls sold especially well in Hispanic communities … specifically for girls at the age of First Communion.

Read more

September 6, 2016

“Real-time” is getting real

I’ve been an analyst for 35 years, and debates about “real-time” technology have run through my whole career. Some of those debates are by now pretty much settled. In particular:

A big issue that does remain open is: How fresh does data need to be? My preferred summary answer is: As fresh as is needed to support the best decision-making. I think that formulation starts with several advantages:

Straightforward applications of this principle include: Read more

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