December 11, 2009

Ray Wang on SAP

Ray Wang made a terrific post based on SAP’s annual influencer love-in, an event which I no longer attend. Ray believes SAP has been in a “crisis”, and sums up his views as

The Bottom Line  – SAP’s Turning The Corner

Credit must be given to SAP for charting a new course.  A shift in the management philosophy and product direction will take years to realize, however, its not too late for change.  SAP must remember its roots and become more German and less American.  The renewed focus must put customer requests and priorities ahead of SAP’s bureaucracy.  The emphasis must focus on the relationship.  When that reemerges in how SAP works with customers, partners, influencers, and its own employees, SAP will be back in good graces. In the meantime, its  time to get to work and deliver.  Oracle’s Fusions Apps are coming soon and competitors such as IBM, Microsoft, Epicor, IFS, and will not relent.

I recall the 1980s, when SAP’s main differentiator, at least in the English-speaking US, was a total commitment to customer success, and when it could be taken for granted that SAP would do business ethically. Things change, and not always for the better.

Anyhow, the reason I’m highlighting Ray’s post is that he makes reference to a number of interesting SAP-cetric technology trends or initiatives. In no particular order, Ray suggests:


One Response to “Ray Wang on SAP”

  1. Jerome Pineau on December 18th, 2009 10:55 pm

    “SAP must remember its roots and become more German and less American”

    Zero point zero. ‘Nuf said 🙂

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